Users

The Defects Admin application is displayed in the Test Manager's Desktop when the "Internal" option is chosen in the Administration application. All the users added in the Resource Management application are already automatic users of this Defect Tracking System. This application is used to add additional users outside of the Test Department. These users can also add themselves automatically to the system by signing up on their own via the Defect User Desktop login mechanism.

Mandatory Fields

Mandatory fields are shown in a red bordered box. The "Add" button allows the creation of a new user with mandatory fields being the First Name, Last Name and Email. The User Id is created by default as FirstName.LastName. The Department field is for informational purposes only.

Activating/Disabling Users

Users are Active by default. Access to the Defect Tracking System can be cut off by disabling a user. Select Disabled in the Status drop-down.

Changing User Names, Passwords

As a Test Manager, you can change the user name of a resource by checking the Customize Username field and modifying the entry in the User Id text field. If a resource has forgotten their password, you can reset their password by clicking on the Reset this User's Password button which sets their password to the same as their user name. They can then log into Zephyr and change it on that first login.

Changing Groups

Users can be assigned to one of many Groups and this gives them the appropriate permissions to perform relevant actions in the Defect Tracking System. These Groups and Permissions are created in the Groups & Permissions tab of the Defects Admin application.