Multiple Support Options

We have multiple support options for you.

Knowledge Base

There is a Knowledge Base filled with information and we keep that regularly updated. Chances are your questions will probably get answered there.


Zephyr Community

We also have a thriving Community. We encourage you to join and interact with like-minded people. We hang out there a lot ourselves too.


Product Documentation

The latest Online Product Documentation is also available here, complete with videos you can watch to see Zephyr in action.


Zephyr TV

Demos, overviews, How-Tos and recorded Webinars on all our solutions. Watch Zephyr TV at your own convenience.


Developer Zone

To get more information about our Web Services APIs, ZBots and ZIPs, visit the Developer Zone


My Cases

If you still have a question after you've exhausted the above, please create a Case and we'll respond promptly. Keep checking back to see updates on your case.


Email Support

You can also email us at support (at) getzephyr.com or use the form below to contact Support.


Contact Support

SERVICE STATUS

All services operating normally.

Know How. Know Now.

A continuing Customer Education series of free webinars. Monthly webinars on various topics, with best practices, practical how-tos and Q&A sessions, all in a fun interactive environment. Come join Zephyr's crack Professional Services team every month. Register for one or more of these FREE webinars today:

  • Zephyr Community Edition: Getting Started Webinar
    May 21st, 2012, 4-5pm PDT
    Register

  • Zephyr Community Edition: Getting Started Webinar
    May 22nd, 2012, 7-8am PDT
    Register

  • Zephyr for JIRA: Product Overview
    May 23rd, 2012, 4-4:30pm PDT
    Register

  • Zephyr for JIRA: Product Overview
    May 24th, 2012, 7-7:30am PDT
    Register